Frequently Asked Questions
Everything you need to know about your next pair of handcrafted boots.
How do I determine my correct boot size?
Our boots generally run true to standard US sizes. However, for the best fit, we recommend ordering a half-size smaller than your typical athletic shoe size, as leather expands slightly with wear to mold to your foot.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn boots in their original packaging. Please ensure you try your boots on a carpeted surface to avoid scuffing the outsoles, as damaged soles are ineligible for return.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your shipment's progress.
Are Vaccari boots handmade?
Yes, every pair of Vaccari boots is handcrafted using traditional artisan techniques and premium leathers to ensure superior durability, comfort, and timeless style.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach our international customers soon. Shipping rates and duties for Canada are calculated at checkout.
How should I care for my leather boots?
To prolong the life of your boots, we recommend regular cleaning with a damp cloth followed by a high-quality leather conditioner. Avoid direct heat sources when drying wet boots to prevent the leather from cracking.